Refund Policy

Cancellation Policy

• Full refund available for cancellations made at least 48 hours before the scheduled tour.
• 50% refund for cancellations made between 24-48 hours before the scheduled tour.
• No refund for cancellations made less than 24 hours before the scheduled tour.
• In case of bad weather or other unforeseen circumstances, we will offer an alternative date or full refund.

Refund Policy

• Refunds will be processed within 2 business days.
• The refund will be credited back to the original payment method used.
• Processing fees (if any) are non-refundable.

No-Show Policy

If you fail to show up for your scheduled tour without prior notice, no refund will be provided.

Contact Us

For any questions about our refund policy, please contact our customer service team at booking@getbalidriver.com